Alberni Lifeline
Ensuring seniors and those with chronic medical conditions have access to help at the press of a button, 24/7.
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Ensuring 24/7 Access to Help for Seniors
To book an appointment or for more information about the Alberni Lifeline Monitoring Program, please call us at (250) 736-0774 or Contact us with the 'Arrange a Meeting' link below.
Alberni Lifeline Monitoring is partnered with Lifeline Canada, the leading Canadian medical alert provider. The Alberni Lifeline medical alarm gives seniors and those with chronic medical conditions the security and confidence to continue to live independently at the one place they feel most comfortable – their own home. The easy-to-use personal emergency response service that lets users summon help any time of the day or night – even if they are unable to speak or the Personal Response Associate is unable to hear them. Alberni Lifeline Monitoring is your local provider of the Lifeline service which is personally installed and maintained by representatives who live in our community. We have been providing peace of mind to people in the Alberni Valley, Ucluelet, Tofino and Bamfield since 1987.
All proceeds stay in our community and support the West Coast General Hospital Foundation.
Come Visit Us at Our New Home
For almost 40 years, Alberni Lifeline has been proudly serving Port Alberni and the surrounding communities, helping local seniors, individuals, families, and caregivers feel safer, more supported, and more connected. We are pleased to welcome you to our new home, located at 2579 10th Ave, Port Alberni, BC. While our location has changed, our commitment to providing caring, dependable, and personal service to our community remains the same. We are grateful for the trust our community has placed in Alberni Lifeline over the years. Being a local service means more than simply providing a Lifeline system — it means getting to know the people we serve, being here when families need us, and helping our clients maintain their independence and peace of mind. We are also very pleased to share our new space with the Alberni Valley Hospice Society. Their dedication to supporting individuals and families in our community aligns beautifully with the values we hold at Alberni Lifeline. We’d Love to See You! Whether you are acurrent client, a family member, caregiver, community partner, or someone who would simply like to learn more about our services, you are always welcome to stop by and say hello.Thank you for allowing Alberni Lifeline to be apart of this community — and for continuing to trust us to be here for you when you need us.
How Alberni Lifeline Monitoring Works
Alberni Lifeline Monitoring ensures seniors and those with chronic medical conditions can access help at the press of a button, 24 hours a day, 365 days a year.
1. Summon Help
With a push of your Lifeline help button you can get help when you need it. With our advanced services, you have the option to include fall detection or locating technology in case you can’t push your button.
2. Hear a reassuring voice
A caring Lifeline Response Associate will quickly access your personal profile and evaluate your situation.
3. Know help is on the way
Lifeline contacts a neighbour, a loved one, a caregiver or emergency services - based on your preference - and will follow up to make sure help has arrived.
Why choose Lifeline?
Learn about the key considerations and benefits it offers.
We are partnered with Lifeline to offer Canada’s leading medical alert service locally.
Canadian round-the-clock monitoring.
Our warm, caring Response Centre Associates receive 240 hours of specialized training.
Lifeline only monitors medical calls.
Professional home installation.
We can respond in over 240 languages.
Proven fall detection technology available.2
No landline needed.
Alberni Lifeline can help you stay independent with peace of mind
Home Safe Standard (pendant or wristband)
Help at the press of a button in and around the home.
Ideal Candidate: For people who spend much of their time at home and want to be able to access emergency help at any time, day or night.
Personal alert button:
Home Safe Standard product features:
Powerful coverage in or around your home
Waterproof3
Worry-free battery
Lightweight
In home communicator:
Home Safe Standard product features:
Two-way voice communication
Automatic self-testing
High-fidelity speakers and microphone
Home Safe with fall detection (pendant)
Optional fall detection can automatically call for help if it detects a fall, even if you can’t push your button.2,3
On the Go
It’s the mobile medical alert solution that gives you the freedom to go where you want, when you want.
Ideal Candidate: Those who want to remain active and independent with confidence and peace of mind – at home or on thego.
Home Safe with fall detection features:
All-in-one System
Superior Automatic Fall Detection2
Advanced location tracking including advanced GPS4
Rechargeable Battery5
Two-way Voice Communication
Uninterrupted Support
24/7 Response Centre
On the Go Smartwatch:
A smartwatch with a built-in help button, GPS location tracking, heart rate monitor and steptracking.
Ideal Candidate:
For people who live a healthy, active lifestyle but still want to be able to access help if needed.
Additional information
Claim based on number of subscribers.
Equipment may not detect all falls. If able, users should always push their button when they need help.
HomeSafe Standard, On the Go and On the Go Mini help buttons have an IP67 waterproof rating and can be submerged up to a depth of 1 metre (40 inches) in water for up to 30 minutes. HomeSafe with Fall Detection is water resistant and can be worn in the shower.
On the go coverage outside the home and wireless service in the home provided with sufficient access to/coverage by the applicable third party wireless network. Certain limitations subject to third party cellular provider availability and coverage. Signal range may vary. Lifeline may not always be able to determine your location.
Recharging of the On the Go Mobile pendant is done by the subscriber as needed by connecting it to its charger.
Your Safety, Our Priority - Apply Today
To book an appointment or for more information about the Alberni Lifeline Monitoring Program, please call us at (250) 736-0774 or contact us to ask questions or arrange a meeting using the form below.
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